Connection Rocket Inc. ("us", "we", or "our") operates the Mentorship Rocket™ website (the "Service").
Personal Information may include your name, a portrait photo, email address, employer name, phone number and work biography.
We are committed to providing our client organizations and the participants of mentorship programs (“users”) with exceptional service. Providing exceptional service may involve the collection and display or disclosure of your Personal Information specifically noted above. Protecting users’ Personal Information is one of our highest priorities. We comply with all laws regarding the collection and use of Personal Information.
As users register to participate in a client’s mentorship program created within our Service, the program informs you of why and how we collect, use and disclose Personal Information; obtains your consent, as required; and handles Personal Information according to applicable law. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your Personal Information and allowing you to request access to, and correction of, your personal information.
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will only collect Personal Information that is necessary to fulfill the following purposes:
We will obtain your consent to collect, use or disclose Personal Information. You can decline to give consent, and therefore not participate, if you decline to accept the Terms and Conditions statement(s) found while registering as a mentorship program participant or program administrator.
You provide implied consent where our purpose for displaying or disclosing your Personal Information would be considered obvious or reasonable for the purpose of operating the mentorship program in which you are invited to participate.
We will not sell your Personal Information to other parties. We retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose. We will make best efforts to ensure that your Personal Information is accurate and complete.
We are committed to ensuring the security of your Personal Information and will use passwords, firewalls, restricted employee access or other methods, in our discretion. We will use appropriate security measures when deleting electronically stored information, in our discretion.
This privacy notice is for Connection Rocket Inc., the company which operates the Mentorship RocketTM website (the "Service"). We collect and are responsible for the Personal Information/Data you submit within our Service during your participation in mentoring programs facilitated by Mentorship Rocket.
We are located at 3390 South Service Road, Suite 305, Burlington, Ontario, Canada L7N3J5.
Receipt, processing, and transfer of personal data
If you are located outside Canada and choose to submit information within a mentorship program, please note that we receive the information, including Personal Information, in Canada and process it there.
The computer server which hosts the Service and which stores mentorship participants’ data is located at a secure Data Centre in Montreal, Canada. For additional security and recovery purposes, daily automated backups occur with all data transferred and stored offsite to a Data Centre located in Vancouver, Canada.
The mentorship software is designed to automatically email your Personal Contact Information to a small number of other program participants with whom mentoring connections are made. This only occurs at the time that mentees book mentoring sessions with selected mentors and is for the awareness and convenience of both parties in a mentoring match. Consequently, mentors’ and mentees’ information may be transferred to — and remain on — computers or devices owned by those other participants located outside of your province, state, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent which you grant with accepting the Terms and Conditions while registering in a mentorship program, followed by your submission of Personal Information, represents your agreement to the processing and transfer of information described here.
Whose data is collected
No information is collected from random visitors to client organizations’ websites created within the Service. Personal information is collected only from individuals who are affiliated with client organizations and who are permitted by the organizations to create user accounts within mentorship programs. The types of user accounts (also called roles) are: mentors, or mentees, or administrators for programs.
Your personal data rights
The personal data we hold about you is owned by you, so you have full rights regarding the data. This section summarizes your rights and how you can exercise them free of charge.
Please also note, rights 2 and 3 here, if exercised by you, necessitate removal of your accounts in all mentoring programs in which you have a role. This is because consent plus processing and transferring of personal information are essential for active participation in mentorship.
How to exercise your rights
If requesting copies or corrections/updates for your personal information please contact the organization that hosts the mentorship program in which you participate.
If requesting removal of an account from the Service, please contact Mentorship Rocket at firstname.lastname@example.org. You must specify the exact email address(es) used for the account(s) you wish removed. After verification of the request, we promptly will delete your personal information from all databases.
Your rights to lodge a complaint with the Regulator
To resolve a concern, please first speak with the organization that hosts your mentorship program. At all times you have the right to report a concern or lodge a complaint with the privacy rights regulator which governs the organization that hosts the mentorship program and that invited you to be a participant.
We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. Our Service never shares Log Data with any other service, therefore the data our service collects is not used for internet tracking.
Clients’ credit card information is never retained or stored with our Service; it only passes through to our payment processing portal.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you will not be able to log into our Service. If you do not instruct your browser to refuse all cookies or to indicate when a cookie is being sent, your consent to our use of your Personal Information may be implied.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
As set out above, and for clarity, we will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service is not designed or intended to engage users under the age of 18 ("Minor"). While we monitor the general use and professional application of the Service by client organizations, we cannot know the details of all the users they invite to participate in mentorship programs.
If you are a parent or guardian and you are concerned if your Minor has provided one of our client organizations with Personal Information, please contact that organization. If we become aware that a client inappropriately has collected Personal Information from Minors without verification of parental consent, we will take steps to remove that information from our servers.